TERMS AND CONDITIONS OF SALE 

1.        PAYMENT:  All goods sold by Rivers animal housing (the seller) shall remain the property of the seller until fully paid by the purchaser (the buyer), notwithstanding that the risks and the goods passed to the purchaser when delivered and notwithstanding that the buyer may not have possession of the goods.

2.        DELIVERY:  Charges for delivered products vary according to quantity, product and location.    Deliveries will normally be during daylight hours, unless prior arrangement has been made between the two parties.  Most deliveries are made by the seller’s own transportation and staff but the seller reserves the right to use third parties as necessary.  A signature may be required upon delivery.  Goods are available for collection from our factory from 8 am to 4 pm Monday to Friday or by prior arrangement outside of these times.  If the buyer’s goods were not ready for delivery or collection after eight weeks from ordering the buyer shall be entitled to cancel their order and receive a full refund for standard manufactured products.

3.        ACCEPTANCE OF THE GOODS:  The buyer shall be deemed to have accepted the goods after delivery to the buyer.  The buyer should carry out an inspection of the goods upon receipt of delivery and should telephone the seller within 24 hours of the delivery time, followed by written confirmation to the seller within five working days of delivery of the goods, of any defects which a reasonable examination would have revealed.  Where the buyer has accepted or has been deemed to have accepted the goods, the buyer shall not be entitled to reject goods which are not in accordance with the contract.  Risk shall pass on delivery of the goods to the buyer’s address.  This should specifically occur if the buyer has asked the seller to leave the goods in particular place whilst not in attendance. 

4.        FORCE MAJEURE:  The seller shall have no liability to you for any failure or delay in supply or delivery or for any damage or defect to goods supplied or delivered hereunder that is caused by any event or circumstance beyond our reasonable control (including without limitation strikes, lockouts and other industrial disputes).  No claim whatsoever for the buyer’s loss of time, materials or livestock  costs shall be entertained by the seller.

5.        PRICING:  All prices are valid at the date of publishing but the seller reserves the right to alter prices from time to time. 

6.        WARRANTY:  If the buyer is not fully satisfied with the product on the grounds of material quality or standard of workmanship and has complied with point 3 of these terms and conditions, the seller shall, at their discretion, either repair, replace or refund part or all of monies paid to make good any defects within a reasonable timescale.  For standard items purchased but not required by the buyer these must be returned to the seller at the buyer’s own cost, unused, undamaged, complete and ready for resale, and shall be subject to a 25% handling charge plus any delivery charges.  There is no return facility for products made to special order.  

7.        GENERAL:  All items are offered for sale subject to availability.  All descriptions are given in good faith and are as accurate as possible.  Please note that the seller cannot give an unqualified guarantee on timber based products as timber is a natural product and is liable to shrinkage, cracking and warping.  Owing to a policy of continuous updating and improvement there may be slight changes in the specification of goods supplied.  Rivers animal housing reserves the right to alter the material, contents or design of any goods without prior notice.  All sizes of timber are nominal and overall measurements approximate.  If any part of these conditions are invalid, illegal or unenforceable (including any provision in which the seller excludes their liability to the buyer) the validity, legality or enforceability of any other part of these conditions will not be affected.  This contract shall be governed by and interpreted in accordance with English law.

8.        CONTRACT:  The seller’s acceptance of the buyer’s order for supply of goods constitutes a legally binding contract between the buyer and the seller on the above terms and conditions.